Case Management Benefits
Drive Timely Resolution of Cases
Auto-generate cases for any nonconformance or OOT issues and immediately notify users. Use milestone dates and tracking mechanism to manage timely case resolution and track cases to completion.
Facilitate Your CAPA Program
Use eForms to launch your Corrective and Preventive Action (CAPA) plan in order to resolve OOT cases and significantly reduce the time spent executing the CAPA program.
Maintain Regulatory Compliance
Obtain approvals using digital signatures, escalate issues up the chain of command, and maintain audit trails in the cloud to access historical data during a compliance audit in a single system of record.
Improve Quality Management
Use data on historical cases and executive dashboards to streamline operations and continue to improve the quality of your products.
“For this year to date we have 45% of our cases closed within their due date, which is much higher than it used to be. We are trending in the right direction, and I can tell that at a glance just by looking at my CERDAAC dashboard.”