SIMCO Electronics Privacy Policy

Last updated: June 2021

SIMCO Electronics, and its subsidiaries, affiliates, and parent companies (“SIMCO”, “we”, “us” or “our”) is committed to protecting your privacy and ensuring you have a positive experience when you use our calibration services (the “Services”), software products, and instrument repair, visit our webpages, interact with us on social media, or attend a SIMCO Electronics sponsored event.

This Policy explains SIMCO Electronics’ practices when we process your “personal data,” which is information that relates to an identified or identifiable individual. To “process” or “processing” means any use of personal data including, transferring, collecting, recording, storing, using, analyzing, combining, disclosing, or deleting it.

This Policy may be updated periodically. If we plan to make any material changes to the way we handle personal data as described here, we will notify you by posting an updated version of this Policy on our website. Changes to this Policy are summarized in our Change Log. We may supplement this Policy with “just-in-time” notices, or other disclosures contained within or in connection with the provision of the Services, which may describe in more detail our data collection, use and sharing practices. Unless we say otherwise, such supplemental privacy statements will govern how we may process the information in the context of the specific product or service.

What this Policy Covers

This Policy applies to the personal data we engage with as a data processor (the party that processes the data on behalf of the controller) and as a data controller (the party that determines what data to collect and why). You provide some of this data directly. We also acquire some of it by collecting data about your interactions and experiences with the Services. The data we collect depends on the context of your interactions with SIMCO Electronics and the choices you make, including the products and features you use. We also obtain data about you from third parties.

When you use SIMCO Electronics’ Services through a SIMCO Electronics service management software account holder, such as your employer, the processing of your personal data is determined and administered by that account holder under its privacy policies. If you have questions about how and why your personal data is collected, the legal basis for processing, or requests regarding your personal data, please refer to the account holder’s privacy statement and direct your inquiries to the account holder or its administrator.

Your California Privacy Rights

If you are a resident of the State of California, this Privacy Policy is supplemented by our California Privacy Rights Policy that explains your California privacy rights and how you can exercise these rights.

Personal Data We Process & How We Use It

Types of Personal Data Method of Data Gathering Use Case Legal Basis
Website Visitor
Browser Type
Cookie Information
Geolocation Information
IP Address
Network Interaction History
Website History
  • Depending on how you choose to configure our cookie preference tool, we may collect this info automatically
  • Analyze how our website is used so we can improve your experience
  • It is necessary for the purposes of our organization's legitimate interests
Customer and Prospect
In-Session Information
Purchasing Tendencies
Contact Details
Personal Email
Work Phone Numbers
Work Email
Business Unit Division
Company Entity
Contract Type
Job Title Role
Line Reporting Manager
Office Location
Insurance Information
Full Name
Signature
Audio Information
Electronic Information
Visual Information
Email Activity
Outreach and Inbound Activity
Website Activity
Social Media Account
Social Media Contact
Social Media History
  • Voluntary data
  • Website registration
  • From third party resources
  • Public data
  • Providing tailored information about our Services
  • Marketing activities
  • Sending marketing communications
  • Training
  • It is necessary for the purposes of our organization's legitimate interests
Paid Account Holder
User ID
Team
Line Reporting Manager
Work Email
Purchase Order
Account Password
Account Number
Account Age
Contract Type
Credit Card Number
Bank Account Number
Bank Account Information
  • From account registrant
  • Manage leads/opportunities
  • Manage customers and accounts
  • Develop and manage sales proposals, bids, and quotes
  • Manage sales orders
  • It is necessary for the purposes of our organization's legitimate interests
  • It is necessary for the performance of a contract with the individual
  • It is necessary for compliance with a legal obligation
Marketing Data
Data enrichment services (only in connection with Marketing Pages)
Email marketing lists (where permitted under applicable law)
Online Advertising Data
Name
Email address
Employer (if applicable)
Job Title (if applicable)
  • From Third Parties and public sources
  • Advertising Partners
  • Marketing activities
  • Sending marketing communications
  • Providing tailored information about our Services
  • It is necessary for the purposes of our organization's legitimate interests
SIMCO Electronics sponsored or co-sponsored Event Attendee information
Event title & details
Name
Email address
Employer (if applicable)
Job Title (if applicable)
  • From you or the party responsible for registering you for a SIMCO Electronics sponsored event
  • Communicate with you about the event
  • Run promotional activities
  • Provide you with information and offers from us or event co-sponsors
  • It is necessary for the purposes of our organization's legitimate interests

Customer Content

Customer content is the “in-session” information you give us directly through your use of the Services, such as files, emails, logs, history, and any other information uploaded while using the Services.

We do not control the actions of anyone with whom you or any other Service user may choose to share information. Therefore, we cannot and do not guarantee that any customer content you or any user provides to the Services will not be viewed by unauthorized persons. Nor can SIMCO Electronics control the information a user may choose to share while using our services. Although SIMCO Electronics account holders can set privacy options that limit access to certain areas of the Services, please be aware that no security measures are perfect or impenetrable and that we are not responsible for circumvention of any security measures contained on the Services. You should be cautious about the access you provide to others when using the Services, and the information you choose to share when using the Services.

SIMCO Electronics' Product and Marketing Pages

SIMCO Electronics generally processes personal data in two different manners using its websites and software. First, SIMCO Electronics processes personal data it obtains from the webpages or software that SIMCO Electronics uses to provide its Services, such as the landing page a user sees after clicking on a link to access the login page (SIMCO Electronics’ “Product Pages”). Product Pages also include webpages and links that are only accessible to a SIMCO Electronics account holder after they login to their SIMCO Electronics account. Product Pages serve only third-party cookies that are necessary for technical support and to deliver the service. There are no interest-based advertising cookies on Product Pages.

Second, SIMCO Electronics processes personal data obtained from its webpages that are accessible without logging in to a SIMCO Electronics account (SIMCO Electronics’ “Marketing Pages”). Marketing Pages, such as www.simco.com, are designed to encourage sales of SIMCO Electronics products. They tell you about our product, plans, pricing, features, and other related information.

Like many companies, we use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies on our Marketing Pages. This is called interest-based advertising. You can retrieve more information and opt-out of the use of cookies on our Marketing Pages by clicking on the Cookie Settings link in the footer of this webpage. You will need to set your preferences from each device and each web browser from which you wish to opt-out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-set your settings. For more information regarding cookies or similar technologies, please review our Cookie Policy.

Personal Data We Process & How We Use It

We only share personal data with companies, organizations, or individuals outside of SIMCO Electronics when one of the following circumstances applies:

With Consent

We may share personal data with companies, organizations, individuals outside of SIMCO Electronics and others when we have consent from an individual (as applicable).

With SIMCO Electronics Partners

If SIMCO Electronics received your personal data from a third-party partner and you become a Customer, SIMCO Electronics may disclose select personal data to that partner or their designee for the purpose of the partnership agreement; for example, to reward a referral partner from a co-sponsored event. SIMCO Electronics’ partners have contractually agreed to comply with appropriate privacy and security obligations.

For corporate transactions

We may share personal data with actual or prospective acquirers, their representatives, and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, or change in control involving all or a portion of SIMCO Electronics’ business or assets, including in connection with bankruptcy or similar proceedings.

For business purposes

We provide personal data to vendors and services providers to help us provide the Services and for SIMCO Electronics’ business purposes. Examples include public cloud vendors, carriers, billing, payment processor, and service provider for managing customer support tickets. SIMCO Electronics prohibits such vendors from using the personal data for any reason other than to provide the contracted-for services.

For legal reasons

We share personal data with companies, organizations, or individuals outside of SIMCO Electronics if we believe that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • meet any applicable law or respond to valid legal process, including from law enforcement or other government agencies.
  • enforce applicable Terms of Service, including investigation of potential violations.
    detect, prevent, or otherwise address fraud, security, or technical issues.
  • protect against harm to the rights, property, or safety of SIMCO Electronics, our users or the public as required or permitted by law, including to help prevent the loss of life or serious injury of anyone.

Data Subject Privacy Rights and Choices

Right to Correct or Update Your Information

If you would like to correct or update information that you have provided to us, please click here to access the submission form.

Marketing Communications

You may receive marketing email communications from us where permissible. If you would like to stop receiving these communications, you can update your preferences by using the “Unsubscribe” link found in those emails.

How to Exercise Your Rights

To exercise any of the rights above, email us at privacy@simco.com. You may also submit a request to the following address:

SIMCO Electronics
Attention: Data Privacy Officer
3131 Jay Street
Suite 100
Santa Clara, CA 95054

Please identify yourself and specify your request. If you have a password protected SIMCO Electronics account, we will use your account information to verify your identity. If not, we will ask you to provide additional verification information. What we request will depend on the nature of your request, how sensitive the information is, and how harmful unauthorized disclosure or deletion would be.

We use commercially reasonable efforts to delete your personal data as required but retain records necessary to comply with a governmental authority or applicable federal, state, or local law. Where legally permitted, we may decline to process requests, including requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others.

International Transfers

SIMCO Electronics operates globally, which means personal data may be stored and processed (for example stored in a data center) in any country where we or our service providers have facilities or hold events. By using SIMCO Electronics or providing personal data for any of the purposes stated above, you acknowledge that your personal data may be transferred to or stored in the United States or in other countries around the world. Such countries may have data protection rules that are different and less protective than those of your country.

Retention

We will retain personal data for as long as required to do what we say we will in this Policy unless a longer retention period is required by applicable law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide our services to you (for example, for as long as you have an account with us or keep using our services).
  • Whether we have a legal obligation to keep the data (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them); or
  • Whether retention is advisable considering our legal position (such as regarding applicable statutes of limitations, litigation, or regulatory investigations).

Security

SIMCO Electronics is committed to protecting your personal data. We use reasonable and appropriate technical and organizational measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into due account the risks involved in the processing and the nature of the personal data. If you have any questions about the security of your data, please contact our security team at security@simco.com.

How to Contact Us

If you have any privacy-related questions or comments related to this Policy, please send an email to privacy@simco.com. You can also contact us by writing to this address:

SIMCO Electronics
Attention: Data Privacy Officer
3131 Jay Street
Suite 100
Santa Clara, CA 95054